Order Processing



Your information is secure with Vapur.us. Our secure server software uses industry-standard SSL encryption technology, which is among the best software available to safeguard online transactions. Our shopping cart encrypts and encodes, your personal information, including credit card number, name and address as it travels over the internet. Once your order is approved, a new page will appear that will contain details of your order.


Canceling an Order

If you already paid using a Credit Card through our site and need to cancel your order, e-mail us at support@vapur.us. Please include your name and address, and a Customer Care Advocate will contact you.


Changing an Order

If your order hasn't shipped yet, call us at 888-834-8544 and we'll be happy to update it for you.


Incorrect Order

Just give us a call at 888-834-8544 or email us at info@vapur.us and let us know what is incorrect. We'll fix it right away!


Payment Methods 

We gladly accept payment with American Express, Visa, MasterCard and Discover.



We are able to ship to most countries outside of the United States. If you go through the Check Out process and do not see your country listed as a shipping option, check our distributor page to see if it is listed. You might also want to check if there is country-specific Vapur site for your region by clicking the flag at the top right of this page. If your country is not listed in either section, please contact us at sales@vapur.us.